Guest Experience Specialist - Front Desk

Stonebridge Hospitality Management; Montgomery (AL); On-site; USD 17,000 - 24,000; Part time

Job summary

Stonebridge Hospitality Management is seeking a Guest Service Agent in Montgomery, TX to ensure smooth check-in/check-out and provide outstanding guest services. The role supports front office operations, handles guest inquiries, payments, and reservations, and contributes to guest satisfaction.

The position is part-time, with a pay range of $15.00 per hour. Reports to the Front Office Manager and requires flexibility for evenings, weekends, and holidays.

Qualifications

• Previous front desk or guest service experience in a hotel setting.
• Strong customer service and communication skills.
• Proficient with property management systems; basic office software knowledge.

Responsibilities

• Greet, register, and assign rooms to guests on arrival.
• Verify guest credits and establish payment methods.
• Maintain accurate records of room availability and guest accounts.
• Compute bills, collect payments, and balance cash.
• Issue room keys and coordinate with housekeeping and maintenance.

Skills

Front desk experience

Customer service

Communication

PMS

Cash handling

Bookkeeping

MS Word/Excel

Tools

Word

Excel

Job description

Stonebridge Hospitality Management is seeking a Guest Service Agent in Montgomery, TX to ensure smooth check-in/check-out and provide outstanding guest services. The role supports front office operations, handles guest inquiries, payments, and reservations, and contributes to guest satisfaction.

The position is part-time, with a pay range of $15.00 per hour. Reports to the Front Office Manager and requires flexibility for evenings, weekends, and holidays.