Guest Experience Specialist – Front Desk

Hampton Inn & Suites Marshfield; Marshfield (WI); Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

Hampton Inn & Suites Marshfield is seeking a dedicated Front Desk Agent to welcome guests, manage check-ins/outs, and ensure a seamless stay. You will handle reservations, payments, and guest inquiries while promoting hotel services and maintaining high standards of service.

Requirements include high school education and an emphasis on detail and professional appearance; hospitality experience is preferred. The role is full-time with varied shifts, located at the Marshfield property.

Qualifikationen

• High school education required or equivalent.
• 1 year hospitality experience preferred.
• Detail-oriented and professional appearance.

Aufgaben

• Greet and register guests; handle reservations and front desk transactions.
• Balance reports, cash control, and deposits; operate phone system and computer equipment.
• Provide outstanding guest service and resolve guest inquiries.
• Promote hotel services and marketing programs; maintain room status updates.

Kenntnisse

Detail-oriented

Communication skills

Ausbildung

High school education

Jobbeschreibung

Hampton Inn & Suites Marshfield is seeking a dedicated Front Desk Agent to welcome guests, manage check-ins/outs, and ensure a seamless stay. You will handle reservations, payments, and guest inquiries while promoting hotel services and maintaining high standards of service.

Requirements include high school education and an emphasis on detail and professional appearance; hospitality experience is preferred. The role is full-time with varied shifts, located at the Marshfield property.