Front Desk Experience Pro

Evolution Hospitality; Chula Vista (CA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Evolution Hospitality seeks a Front Desk Agent for SpringHill Suites by Marriott. You’ll deliver warm guest service, handle check-ins and check-outs, and coordinate with teams to ensure a flawless guest experience.

The role requires a friendly demeanor, efficient multi-tasking, and familiarity with hotel software and office tools. Ideal candidates will have a high school diploma or equivalent and prior hotel or service industry exposure.

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm, welcoming guest service and smooth check-ins/check-outs.
• Communicate clearly with guests and team members to ensure smooth operations.
• Think quickly to resolve guest issues and turn challenges into positive outcomes.
• Multitask effectively by juggling reservations, guest requests and front desk tasks.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Evolution Hospitality seeks a Front Desk Agent for SpringHill Suites by Marriott. You’ll deliver warm guest service, handle check-ins and check-outs, and coordinate with teams to ensure a flawless guest experience.

The role requires a friendly demeanor, efficient multi-tasking, and familiarity with hotel software and office tools. Ideal candidates will have a high school diploma or equivalent and prior hotel or service industry exposure.