Guest Experience Specialist - Front Desk

Avion Hospitality, LLC; Kansas City (MO); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Avion Hospitality, LLC is seeking Front Desk Agents to greet guests, check them in and out, and provide outstanding service throughout their stay. You will handle reservations, phone inquiries, and concierge tasks while supporting occupancy goals and guest satisfaction.

Ideal candidates show a positive, detail-oriented approach, strong communication, and the ability to multi-task in a fast-paced hotel environment. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Must be able to convey information clearly and effectively.
• Must be able to multi-task in a fast-paced environment.

Responsabilités

• Greet and register guests with a friendly, service-oriented approach.
• Handle check-ins and check-outs efficiently and accurately.
• Manage reservations, inquiries, and concierge tasks while maximizing occupancy.

Connaissances

Positive attitude

Multi-tasking

Problem solving

Clear communication

Numerical literacy

Microsoft Office

Flexible schedule

Hospitality knowledge

Formation

High School diploma or equivalent

College coursework in related field helpful

Hotel experience preferred

Description du poste

Avion Hospitality, LLC is seeking Front Desk Agents to greet guests, check them in and out, and provide outstanding service throughout their stay. You will handle reservations, phone inquiries, and concierge tasks while supporting occupancy goals and guest satisfaction.

Ideal candidates show a positive, detail-oriented approach, strong communication, and the ability to multi-task in a fast-paced hotel environment. Flexibility for evenings, weekends, and holidays is required.