Guest Experience Specialist – Front Desk

Fairfield Inn & Suites Hinesville, GA; Hinesville (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Dental Insurance

Vision Insurance

Life Insurance

Short & Long Term Disability

Accidental Insurance

Hospital Indemnity

Flexible Spending Account

Incentives

Employee Lunches

Associate of the Quarter

Associate of the Year

Job summary

Fairfield Inn & Suites Hinesville, GA is seeking a Front Desk Agent to greet guests, manage check-in/check-out, and ensure a positive first impression at the lobby. You will address inquiries, process payments, and coordinate with other hotel teams to deliver a memorable guest experience.

We value strong communication, cash handling, and the ability to balance multiple tasks in a fast-paced environment. The role offers a stable schedule and team-focused environment with opportunities for growth.

Qualifications

• Strong guest service orientation.
• Clear and courteous communication with guests.
• Experience handling payments and basic transactions.

Responsibilities

• Greet guests and assist during check-in/check-out.
• Provide information about hotel policies, services and local area.

Skills

Guest service

Communication

Cash handling

Multitasking

Job description

Fairfield Inn & Suites Hinesville, GA is seeking a Front Desk Agent to greet guests, manage check-in/check-out, and ensure a positive first impression at the lobby. You will address inquiries, process payments, and coordinate with other hotel teams to deliver a memorable guest experience.

We value strong communication, cash handling, and the ability to balance multiple tasks in a fast-paced environment. The role offers a stable schedule and team-focused environment with opportunities for growth.