Guest Experience Specialist – Front Desk

Travel-Leisure-Co; Granby (CO); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Wellness program

Employee Assistance Program

Paid time off

Job summary

Travel + Leisure Co. in Granby, Colorado is hiring a Guest Services Associate to warmly welcome guests, guide them through registration, issue keys, and provide resort information. You will handle transactions, balance cash, and assist with check-outs and reservations.

The role requires strong English communication, basic math, and office skills, with a friendly, detail-oriented, multitasking mindset in a fast-paced environment.

Qualifications

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills in English.
• Basic math skills and cash handling knowledge.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

Responsibilities

• Greet guests and guide through registration, issue keys, provide resort info.
• Process cash and card transactions following procedures.
• Balance cash receipts and complete check-out procedures.
• Reserve and confirm reservations and provide room rate quotes.
• Respond promptly to guest inquiries and concerns.

Skills

Customer service

Cash handling

Multitasking

Attention to detail

English communication

Problem solving

Tools

Computer basics

Job description

Travel + Leisure Co. in Granby, Colorado is hiring a Guest Services Associate to warmly welcome guests, guide them through registration, issue keys, and provide resort information. You will handle transactions, balance cash, and assist with check-outs and reservations.

The role requires strong English communication, basic math, and office skills, with a friendly, detail-oriented, multitasking mindset in a fast-paced environment.