Night Front Desk & Guest Services Specialist

Travel + Leisure Co.; Steamboat Springs (CO); Presencial; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability insurance

401(k) with employer match

Employee Assistance Program

Descripción de la vacante

Travel + Leisure Co. is seeking a Guest Services Associate in Steamboat Springs to welcome guests and guide them through registration to checkout. You will provide room rate quotes, confirm reservations, and handle cash and card transactions with care.

The role emphasizes hospitality, accurate money handling, and excellent guest service in a fast-paced resort environment, with opportunities to contribute to memorable vacations for travelers worldwide.

Formación

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills with read/write/understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

Responsabilidades

• Provide warm welcomes and guide guests from registration to checkout.
• Assist guests with room rate quotes and reservations.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and complete money handling duties.
• Complete checkout procedures and verify charges/credits.
• Respond to guest inquiries and concerns promptly.

Conocimientos

Communication skills

Cash handling

Math skills

Multitasking

Professional appearance

English proficiency

Herramientas

MS Office

Descripción del empleo

Travel + Leisure Co. is seeking a Guest Services Associate in Steamboat Springs to welcome guests and guide them through registration to checkout. You will provide room rate quotes, confirm reservations, and handle cash and card transactions with care.

The role emphasizes hospitality, accurate money handling, and excellent guest service in a fast-paced resort environment, with opportunities to contribute to memorable vacations for travelers worldwide.