Guest Experience Specialist - Front Desk (Part Time)

General Hotels Corporation; Indiana (PA); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance Options

Company Paid Life Insurance

401(k) with company match

Hotel Room Discounts

Generous Time Off Package

Job summary

A leading hotel management company in Indiana is seeking a part-time Front Desk Agent to provide outstanding customer service. In this role, you will be the first point of contact for guests, ensuring their stay is enjoyable. Responsibilities include greeting guests, checking them in and out, and answering queries. The ideal candidate will have strong communication, multitasking skills, and basic math abilities. Benefits include medical insurance, a 401(k) plan, and hotel discounts.

Qualifications

• Open availability for various shifts including weekends and holidays.
• Ability to work well under pressure and handle transactions accurately.
• Proficiency in using hotel front desk software.

Responsibilities

• Greet guests upon arrival and check them in and out.
• Answer phone calls and manage guest inquiries.
• Maintain accurate records of guest information.

Skills

Customer service skills

Communication skills

Multitasking

Attention to detail

Basic math skills

Job description

A leading hotel management company in Indiana is seeking a part-time Front Desk Agent to provide outstanding customer service. In this role, you will be the first point of contact for guests, ensuring their stay is enjoyable. Responsibilities include greeting guests, checking them in and out, and answering queries. The ideal candidate will have strong communication, multitasking skills, and basic math abilities. Benefits include medical insurance, a 401(k) plan, and hotel discounts.