Guest Experience Specialist – Front Desk

La Quinta Inn & Suites by Wyndham Chicago Downtown; Chicago (IL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Welcoming team environment

Opportunities for training and development

Competitive compensation

Job summary

La Quinta Inn & Suites by Wyndham Chicago Downtown is seeking a friendly and detail-oriented individual to join our team in a guest-facing role. This position involves creating a welcoming atmosphere and ensuring excellent service to guests.

The role includes greeting guests, checking them in and out efficiently, and responding to inquiries. Ideal candidates should have previous customer service experience, strong communication abilities, and a professional demeanor. Various shifts may be required.

Qualifications

• Previous experience in customer service, hospitality, reception, or a similar role is preferred.
• Strong communication and interpersonal skills.
• Dependable, punctual, and able to work both independently and as part of a team.

Responsibilities

• Greet guests and visitors warmly and professionally upon arrival.
• Check guests in and out efficiently while ensuring accuracy in all transactions.
• Respond to questions, requests, and concerns in a courteous and timely manner.

Skills

Customer service experience

Strong communication skills

Attention to detail

Job description

La Quinta Inn & Suites by Wyndham Chicago Downtown is seeking a friendly and detail-oriented individual to join our team in a guest-facing role. This position involves creating a welcoming atmosphere and ensuring excellent service to guests.

The role includes greeting guests, checking them in and out efficiently, and responding to inquiries. Ideal candidates should have previous customer service experience, strong communication abilities, and a professional demeanor. Various shifts may be required.