Guest Experience Lead - Hotel Front Desk

La Quinta Inn & Suites; Pigeon Forge (TN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Supportive team environment

Opportunity for advancement

Job summary

La Quinta Inn & Suites is urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently.

If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations, with competitive pay, flexible

Qualifications

• Friendly and professional demeanor is required.
• Experience in front desk or hospitality is a plus.
• Ability to handle guest inquiries efficiently.

Responsibilities

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records

Skills

Customer service

Hospitality

Communication

Job description

La Quinta Inn & Suites is urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently.

If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations, with competitive pay, flexible