Front Desk Guest Experience Expert

Aimbridge Hospitality; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Life & AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality's The LaSalle Chicago, Autograph Collection, is seeking a Front Desk Agent to deliver warm welcomes, seamless check-ins, and memorable departures. You’ll be the face of the hotel, coordinating reservations and guest requests with precision and a smile.

The role requires a high school diploma, familiarity with hotel management software and Microsoft Office, and a passion for guest service. Daily pay, benefits, and a supportive team await in downtown Chicago.

Qualifications

• High school diploma or equivalent and hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office.
• Strong customer service and communication skills.

Responsibilities

• Guest Service Superstar: warm vibes and top-tier service that make guests feel at home.
• Communication Champ: clear, confident messaging with guests and team.
• Quick-Thinking Problem Solver: resolve issues proactively and efficiently.
• Multitasking Marvel: manage reservations, check-ins/outs, and payments with precision.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality's The LaSalle Chicago, Autograph Collection, is seeking a Front Desk Agent to deliver warm welcomes, seamless check-ins, and memorable departures. You’ll be the face of the hotel, coordinating reservations and guest requests with precision and a smile.

The role requires a high school diploma, familiarity with hotel management software and Microsoft Office, and a passion for guest service. Daily pay, benefits, and a supportive team await in downtown Chicago.