Guest Experience Specialist | Front Desk & Hospitality

DREAMWEAVER HOTELS INC - LINCOLNSHIRE; Lincolnshire (IL); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical plans

Dental plans

Vision insurance

PTO

401(k)

FSA

Life and AD&D insurance

STD

LTD

Commuter benefits

Hilton travel discounts

Employee room rates

Wellness programs

Résumé du poste

Hampton Inn & Suites Chicago/Lincolnshire seeks a Guest Service Representative to deliver outstanding hospitality. You will handle check-ins, registrations, room assignments, and payments while anticipating guest needs and working with Housekeeping, Concierge, and Food & Beverage to create a seamless stay.

Requirements include a High School Diploma or GED and 1 year in front-office or hospitality. Flexibility for weekends/evenings/holidays is essential; professional appearance is expected.

Qualifications

• High school diploma or GED required.
• Minimum one year of front-office or hospitality experience preferred.
• Exceptional interpersonal and communication skills.
• Strong multitasking and problem-solving abilities.

Responsabilités

• Welcome guests with professionalism and hospitality.
• Manage check-ins/check-outs and reservations; process payments.
• Assist with guest requests and concerns with discretion and care.
• Coordinate with Housekeeping, Concierge, and F&B to ensure cohesive service.

Connaissances

Interpersonal skills

Communication

Multitasking

Problem solving

Flexible schedule

Professional appearance

Formation

High School Diploma or GED

Description du poste

Hampton Inn & Suites Chicago/Lincolnshire seeks a Guest Service Representative to deliver outstanding hospitality. You will handle check-ins, registrations, room assignments, and payments while anticipating guest needs and working with Housekeeping, Concierge, and Food & Beverage to create a seamless stay.

Requirements include a High School Diploma or GED and 1 year in front-office or hospitality. Flexibility for weekends/evenings/holidays is essential; professional appearance is expected.