Guest Experience Specialist - Front Desk

Peachtree Group; Chandler (AZ); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Home2 Suites Chandler in Chandler, AZ is seeking a Front Desk Agent for a full-time position. You will greet guests, manage check-ins/outs, process payments, and handle reservation requests with a commitment to friendly, professional service and compliance with brand standards.

Ideal candidates have 1–2 years of hotel or guest service experience and can anticipate guest needs, providing creative solutions to ensure guest satisfaction and a positive stay.

Qualifications

• 1-2 years: hotel or guest service background preferred.
• Must be able to assist guests with reservations and requests.

Responsibilities

• Process check-ins and check-outs in a friendly, professional, timely manner.
• Secure payments and verify/adjust billing as needed.
• Assist guests with reservations and requests while upholding brand standards.

Skills

Guest service

Job description

Home2 Suites Chandler in Chandler, AZ is seeking a Front Desk Agent for a full-time position. You will greet guests, manage check-ins/outs, process payments, and handle reservation requests with a commitment to friendly, professional service and compliance with brand standards.

Ideal candidates have 1–2 years of hotel or guest service experience and can anticipate guest needs, providing creative solutions to ensure guest satisfaction and a positive stay.