Guest Experience Front Desk Agent (PM Shift)

Chandler Staybridge Suites by IHG; Chandler (AZ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay

Medical benefits

Vision benefits

Dental benefits

401k

Profit Sharing

Paid vacation

Job summary

Chandler Staybridge Suites by IHG in Chandler, AZ is seeking a Guest Service Agent/Front Desk Agent for the PM shift (3 PM – 11 PM). The role centers on creating a warm, helpful first impression and handling guest check-ins and requests.

The position requires greeting and registering guests, answering calls, maintaining accurate records and cash handling, and supporting breakfast area and lobby upkeep. Benefits included.

Qualifications

• 0 – 1+ year of customer service experience.
• Hospitality-focused with a passion for guest experience.
• Ability to handle confidential information with integrity.
• Ability to answer and route calls accurately.

Responsibilities

• Greets, registers, and assigns rooms to guests.
• Maintains accurate records including cash flows and registration cards.
• Answers and routes calls and takes guest messages with accuracy.
• Manages cash drawer contents and transactions during shift.
• Assists with sales and marketing efforts as directed by GM.
• Replenishes continental breakfast and keeps area clean.
• Ensures lobby and common areas are clean.
• Performs laundry functions as directed.
• All other duties as assigned.

Skills

Customer service

Job description

Chandler Staybridge Suites by IHG in Chandler, AZ is seeking a Guest Service Agent/Front Desk Agent for the PM shift (3 PM – 11 PM). The role centers on creating a warm, helpful first impression and handling guest check-ins and requests.

The position requires greeting and registering guests, answering calls, maintaining accurate records and cash handling, and supporting breakfast area and lobby upkeep. Benefits included.