Front Desk Agent

Peachtree Group; Chandler (AZ); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Home2 Suites Chandler in Chandler, AZ is seeking a Front Desk Agent for a full-time position. You will greet guests, manage check-ins/outs, process payments, and handle reservation requests with a commitment to friendly, professional service and compliance with brand standards.

Ideal candidates have 1–2 years of hotel or guest service experience and can anticipate guest needs, providing creative solutions to ensure guest satisfaction and a positive stay.

Qualifications

• 1-2 years: hotel or guest service background preferred.
• Must be able to assist guests with reservations and requests.

Responsibilities

• Process check-ins and check-outs in a friendly, professional, timely manner.
• Secure payments and verify/adjust billing as needed.
• Assist guests with reservations and requests while upholding brand standards.

Skills

Guest service

Job description

Home2 Suites Chandler, Chandler, AZ 85248, USA

Description

Front Desk Agent Full time

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Benefits

• medical, dental, vision, disability, and life insurance
• generous 401(k) retirement match
• Paid Holidays and Paid Time Off
• Employee Assistance Program and Fund

Preferred

Enthusiastic

Shows intense and eager enjoyment and interest

Preferred

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Experience

Required

• 1-2 years: Hotel is looking for someone with a customer or guest service background
• 1 year: Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.