Guest Experience Specialist — Front Desk

Aimbridge Hospitality LLC; Bismarck (ND); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short‑Term and Long‑Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A leading hospitality company in Bismarck is seeking a Front Desk Agent to create unforgettable guest experiences. This role involves welcoming guests, managing check-ins and check-outs, and providing top-notch service. Ideal candidates should possess a high school diploma and experience in the hospitality industry, along with strong communication and multitasking skills. The position offers a competitive benefits package including medical coverage and a 401k plan. Join our team and play a pivotal role in delivering exceptional guest services!

Qualifications

• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide exceptional guest service and warm welcomes.
• Communicate effectively with guests and team members.
• Address and resolve guest challenges swiftly.
• Manage check-ins, check-outs, and reservations efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office suite

Job description

A leading hospitality company in Bismarck is seeking a Front Desk Agent to create unforgettable guest experiences. This role involves welcoming guests, managing check-ins and check-outs, and providing top-notch service. Ideal candidates should possess a high school diploma and experience in the hospitality industry, along with strong communication and multitasking skills. The position offers a competitive benefits package including medical coverage and a 401k plan. Join our team and play a pivotal role in delivering exceptional guest services!