Guest Experience Pro — Front Desk Agent

Aimbridge Hospitality; Frisco (TX); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A leading hospitality company located in Frisco, TX, is looking for a Front Desk Agent to create unforgettable experiences for guests. This role involves smooth check-ins, managing reservations, and providing outstanding customer service while handling multiple tasks efficiently. With a high school diploma or equivalent and experience preferred, the company offers a competitive benefits package after an initial waiting period. Join a team dedicated to cultivating warm memories and energizing connections with guests and team members.

Qualifications

• Experience in a hotel or related field preferred.
• Must have effective guest service and communication skills.
• Ability to handle multiple tasks quickly and efficiently.

Responsibilities

• Provide exceptional guest service during check-ins and check-outs.
• Communicate effectively with guests and team members.
• Resolve guest issues and inquiries promptly.
• Manage reservations and maintain front desk operations.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office suite

Job description

A leading hospitality company located in Frisco, TX, is looking for a Front Desk Agent to create unforgettable experiences for guests. This role involves smooth check-ins, managing reservations, and providing outstanding customer service while handling multiple tasks efficiently. With a high school diploma or equivalent and experience preferred, the company offers a competitive benefits package after an initial waiting period. Join a team dedicated to cultivating warm memories and energizing connections with guests and team members.