Guest Experience Specialist — Front Desk

Aimbridge Hospitality, LLC; Baton Rouge (LA); Presencial; USD 25 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Daily Pay (as applicable)

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Resumo da oferta

Aimbridge Hospitality, LLC is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and friendly farewells. You are the face of the hotel, ensuring every guest feels at home while the front desk runs with precision.

You'll juggle reservations, requests, and payments, collaborate with teams to keep operations seamless, and turn first impressions into lasting memories. A high school diploma and hospitality exposure are preferred, with proficiency in hotel software and MS Office.

Qualificações

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office.
• Excellent customer service and communication skills.

Responsabilidades

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick‑Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check‑ins, check‑outs, and financial details? No problem. You keep it all organized and running like clockwork.

Conhecimentos

Guest service

Communication

Quick-thinking

Multitasking

Formação académica

High school diploma or equivalent

Ferramentas

Hotel management software

Microsoft Office

Descrição da oferta de emprego

Aimbridge Hospitality, LLC is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and friendly farewells. You are the face of the hotel, ensuring every guest feels at home while the front desk runs with precision.

You'll juggle reservations, requests, and payments, collaborate with teams to keep operations seamless, and turn first impressions into lasting memories. A high school diploma and hospitality exposure are preferred, with proficiency in hotel software and MS Office.