Front Desk Agent — Guest Experience Pro

Aimbridge Hospitality; Ontario (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Now offering Daily Pay!

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is hiring a Front Desk Agent for its Element Hotels property. You will be the face of the hotel, delivering warm welcomes, smooth check-ins, and friendly farewells while coordinating with the team to ensure seamless guest experiences.

Ideal candidates bring hospitality experience, familiarity with hotel software and MS Office, and a passion for hospitality excellence. This is a full-time role with competitive benefits.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: you ensure warm vibes and top-tier service that makes guests feel at home.
• Communication Champ: you convey messages clearly and coordinate with the team to keep operations smooth.
• Quick-Thinking Problem Solver: you handle issues swiftly to turn hiccups into positives.
• Multitasking Marvel: you manage reservations, check-ins, check-outs, and financial details efficiently.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is hiring a Front Desk Agent for its Element Hotels property. You will be the face of the hotel, delivering warm welcomes, smooth check-ins, and friendly farewells while coordinating with the team to ensure seamless guest experiences.

Ideal candidates bring hospitality experience, familiarity with hotel software and MS Office, and a passion for hospitality excellence. This is a full-time role with competitive benefits.