Guest Experience Specialist - Front Desk

Hirebridge LLC; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Hirebridge LLC is seeking a Front Desk Agent to greet guests, check them in and out, and deliver courteous, efficient service at all times. You will handle inquiries and collect payments for services during a guest’s stay.

Ideal candidates have a high school diploma, basic computer and financial skills, and a professional, welcoming demeanor. Availability for nights or weekends is preferred and the ability to stay calm under pressure.

Qualifications

• High School diploma or equivalent.
• Some customer service experience preferred.
• Strong computer skills and financial knowledge required.
• Valid Driver’s License for appropriate state.

Responsibilities

• Greet guests and assist with check-in and check-out.
• Answer questions and address guest requests in a courteous, efficient manner.
• Collect monies for services rendered during a guest’s stay and maintain records.

Skills

Customer service

Communication

Stress management

Problem solving

Cash handling

Time management

Education

High School diploma or equivalent

Job description

Hirebridge LLC is seeking a Front Desk Agent to greet guests, check them in and out, and deliver courteous, efficient service at all times. You will handle inquiries and collect payments for services during a guest’s stay.

Ideal candidates have a high school diploma, basic computer and financial skills, and a professional, welcoming demeanor. Availability for nights or weekends is preferred and the ability to stay calm under pressure.