Guest Experience Specialist - Front Desk

Schulte Hospitality Group; Atlanta (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Daily pay

Telemedicine and mental health care

Health and life insurance options

401k plan + company match

Paid parental leave

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Discounts on event tickets

Job summary

Schulte Hospitality Group is seeking a dynamic Guest Service Representative in Atlanta to greet guests, manage front desk operations, and provide outstanding service. The role emphasizes personal recognition, accurate check-in, and proactive guest support within a growing hospitality portfolio.

Qualifications include at least one year in Front Desk Operations and a High School diploma. Strong communication, time management, and computer skills are required to excel in this customer-focused

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• High School education minimum.

Responsibilities

• Greet guests and provide personal recognition.
• Review arrival lists daily and prepare welcome amenities.
• Escort VIPs to rooms and check them in prior to arrival.
• Answer calls promptly with a smile and transfer as needed.
• Handle issued bank and ensure cash handling procedures are followed; report over/shorts.

Skills

Guest service

Communication skills

Time management

Education

High School diploma

Tools

Basic computer skills

Job description

Schulte Hospitality Group is seeking a dynamic Guest Service Representative in Atlanta to greet guests, manage front desk operations, and provide outstanding service. The role emphasizes personal recognition, accurate check-in, and proactive guest support within a growing hospitality portfolio.

Qualifications include at least one year in Front Desk Operations and a High School diploma. Strong communication, time management, and computer skills are required to excel in this customer-focused