Guest Experience Specialist — Front Desk

remingtonhotelscareers; Annapolis (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Remington Hotels is seeking a Front Desk Agent in Annapolis, MD to warmly greet guests, check them in and out, and assist with pre-registration and reservation blocking. You will post charges and manage cash with accuracy, while maintaining fluency with the Front Office system.

The role requires strong teamwork, reliability, and the ability to work varying shifts including nights, weekends, and holidays to ensure exceptional guest experiences.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Someone who enjoys working as part of a team that provides great experiences for our Guests.

Responsibilities

• Greet and check guests in and out promptly and professionally.
• Post charges accurately and efficiently.
• Maintain knowledge of Front Office systems for daily transactions.
• Handle cash, checks and credit card information and give correct change.

Skills

High work ethic

Team player

Flexible schedule

Tools

Front Office system

Job description

Remington Hotels is seeking a Front Desk Agent in Annapolis, MD to warmly greet guests, check them in and out, and assist with pre-registration and reservation blocking. You will post charges and manage cash with accuracy, while maintaining fluency with the Front Office system.

The role requires strong teamwork, reliability, and the ability to work varying shifts including nights, weekends, and holidays to ensure exceptional guest experiences.