Guest Experience Specialist - Flexible Schedule & Growth

White Lodging; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DailyPay

Shift swapping app

Unlimited referral bonuses

401(k) with match

PTO with rollover

Wellness tools

Tuition reimbursement

Discounts on rooms, dining, and travel

Growth opportunities

EAP

Medical, dental, and vision insurance—

Life and disability insurance

Paid parental leave

Job summary

White Lodging in San Antonio is seeking a courteous Front Desk Agent to warmly welcome guests, register arrivals, and manage reservations for a seamless check-in experience. You’ll work as part of a guest-facing team, using strong communication and a customer-first mindset to resolve concerns and ensure guest satisfaction across a fast-paced hotel lobby.

No prior hospitality experience is required, but you should be capable of standing long hours, with flexible availability for weekends and

Qualifications

• Excellent communication with guests.
• Customer-first mindset and friendly attitude.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Provide the highest quality of service to guests, anticipating and exceeding their expectations
• Check guests in and out efficiently and in a friendly manner
• Understand and follow cash handling and accounting procedures
• Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities
• Assist in maintaining lobby and entrance cleanliness
• Ensure security and confidentiality of all guest and hotel information
• Effectively respond to and resolve guest concerns or complaints
• Perform other duties as assigned

Skills

Strong communication

Customer service

Flexibility

Team work

Outgoing personality

Hospitality experience helpful

Stand for long periods

Job description

White Lodging in San Antonio is seeking a courteous Front Desk Agent to warmly welcome guests, register arrivals, and manage reservations for a seamless check-in experience. You’ll work as part of a guest-facing team, using strong communication and a customer-first mindset to resolve concerns and ensure guest satisfaction across a fast-paced hotel lobby.

No prior hospitality experience is required, but you should be capable of standing long hours, with flexible availability for weekends and