Guest Experience Host — Front Desk, Flexible Schedule

Hyatt Hotels Corporation; Park City, Northern (UT, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid time off

Retirement plan

Stock options

Complimentary meals

Job summary

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX, is seeking a Front Office Host. This full-time, on-site role focuses on guest registration, promoting hotel services, and delivering an exceptional guest experience with a welcoming, professional presence.

The position requires flexibility to work a schedule that includes weekends and holidays, with an emphasis on outstanding customer service and the ability to manage payments and guest inquiries efficiently.

Qualifications

• Previous admin or computer skills required.
• Ability to communicate effectively with guests.
• Experience in front office/concierge roles is a plus.
• Willingness to work flexible shifts including weekends and holidays.

Responsibilities

• Greet guests and register them in the system.
• Communicate hotel services and promotions to guests.
• Process payments and respond to guest inquiries.
• Be the face of Hyatt and provide outstanding guest experiences.

Skills

Administrative skills

Customer service

Fast-paced environment

Job description

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX, is seeking a Front Office Host. This full-time, on-site role focuses on guest registration, promoting hotel services, and delivering an exceptional guest experience with a welcoming, professional presence.

The position requires flexibility to work a schedule that includes weekends and holidays, with an emphasis on outstanding customer service and the ability to manage payments and guest inquiries efficiently.