Guest Experience Specialist - Flexible Schedule

Ulta Beauty, Inc.; Dunwoody (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Ulta Beauty is seeking a Guest Coordinator in Dunwoody to engage with guests, promote salon services, and support the Experience Manager in delivering a premium guest experience. You will handle calls and in-person interactions, schedule appointments, and drive retail and service sales while ensuring a welcoming, compliant store environment.

Applicants should have 1 year of relevant experience, strong communication skills, and comfort with technology like POS and booking systems; a flexible

Qualifications

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent.
• Proficient with basic technology (POS, Apple devices, Services Booking System).
• Demonstrate competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Strong communication skills.
• Ability to troubleshoot.
• Work independently and as part of a team.

Responsibilities

• Contribute to meeting store goals related to retail and service sales.
• Provide exceptional guest service in salon, haircare, and skincare areas.
• Handle sales, refunds and exchanges courteously.
• Support services team with calls, bookings, records and traffic flow.
• Invite guests to try services and promote promotions/events.

Skills

Sales skills

Customer service

Communication

Teamwork

Tech aptitude

Problem solving

Education

High School Diploma

Tools

POS system

Services Booking System

Apple devices

Job description

Ulta Beauty is seeking a Guest Coordinator in Dunwoody to engage with guests, promote salon services, and support the Experience Manager in delivering a premium guest experience. You will handle calls and in-person interactions, schedule appointments, and drive retail and service sales while ensuring a welcoming, compliant store environment.

Applicants should have 1 year of relevant experience, strong communication skills, and comfort with technology like POS and booking systems; a flexible