Guest Experience Specialist - Flexible Part-Time

My Place Hotels; Brookings (SD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible Scheduling

Direct Deposit

Growth Potential

Cross-Training

Job summary

My Place Hotel Brookings is seeking a friendly Guest Services Representative to be the central contact for guests from check-in to check-out. You will handle reservations, record charges, and promote the Stay Rewarded loyalty program while ensuring a seamless guest experience.

The role requires strong communication, basic computer skills, multi-tasking, dependability, and attention to detail. You will assist with front desk duties and support housekeeping tasks to keep the hotel running smoothly.

Qualifications

• Guest-facing role requires excellent communication and hospitality skills.
• Proficiency with basic computer applications and Microsoft Office.
• Ability to manage multiple tasks with accuracy and courtesy.
• Dependability and professional conduct are essential.

Responsibilities

• Greet guests, manage check-ins/outs, and record charges.
• Provide information about the hotel and local attractions.
• Answer calls, take messages, and wake-up calls.
• Assist with housekeeping tasks and front desk duties as needed.
• Follow safety procedures and report issues to the GM.

Skills

Guest interaction

Communication

Multitasking

Attention to detail

Reliability

Job description

My Place Hotel Brookings is seeking a friendly Guest Services Representative to be the central contact for guests from check-in to check-out. You will handle reservations, record charges, and promote the Stay Rewarded loyalty program while ensuring a seamless guest experience.

The role requires strong communication, basic computer skills, multi-tasking, dependability, and attention to detail. You will assist with front desk duties and support housekeeping tasks to keep the hotel running smoothly.