Guest Experience Specialist - Flexible Hours

Target; Cleveland (OH); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Benefits information

ADA accommodations

Job summary

Target in Cleveland is looking for a friendly Guest Advocate to welcome guests, help them find products, and make shopping quick and enjoyable. You will deliver an easy, inspiring guest experience while encouraging loyalty enrollment and using Target's digital features.

Demonstrating a service culture, you will handle returns, answer questions, and collaborate with the team across shifts, including nights and weekends. This role emphasizes safety and customer care.

Qualifications

• Clear communication with guests and team members.
• Ability to stay friendly and patient in a fast-paced environment.
• Willingness to learn and promote Target benefits and loyalty programs.

Responsibilities

• Greet guests and help them find what they need.
• Assist with returns and exchanges following store policies.
• Promote loyalty programs and explain how to use Target App features.
• Scan and bag items efficiently and maintain a clean work area.
• Support other team members and adapt to business needs.

Skills

Communication

Guest service

Teamwork

Flexibility

Problem solving

Attention to detail

Technology use

Tools

Handheld scanners

Target App

Job description

Target in Cleveland is looking for a friendly Guest Advocate to welcome guests, help them find products, and make shopping quick and enjoyable. You will deliver an easy, inspiring guest experience while encouraging loyalty enrollment and using Target's digital features.

Demonstrating a service culture, you will handle returns, answer questions, and collaborate with the team across shifts, including nights and weekends. This role emphasizes safety and customer care.