Guest Experience Advocate — Flexible Hours

Target

Mayfield Heights (OH)

On-site

USD 22,000 - 33,000

Full time

23 hours ago
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Job summary

Target in Mayfield Heights, OH is seeking a Guest Advocate to create an easy, inspiring shopping experience. You will greet guests, resolve questions, and help with returns, orders, and Drive Up/Order Pick Up features.

You will work with a fast-paced team, adapt to busy times, and learn about Target benefits while delivering friendly service. The role emphasizes communication, problem solving, and a positive attitude, with opportunities to grow within our guest services family.

Qualifications

  • Strong communication and guest-service skills.
  • Flexibility to work varying shifts including nights and weekends.
  • Ability to multi-task in a fast-paced store environment.
  • Physical ability to lift up to 44 pounds occasionally.

Responsibilities

  • Create an easy, inspiring and friendly guest experience by greeting and assisting guests.
  • Help guests find what they need and resolve issues for a smooth shopping experience.
  • End every guest transaction with a sincere thank you and maintain great service quality.
  • Promote and explain Store features such as Order Pick Up, Drive Up and the Target App.

Skills

Effective communication
Guest service mindset
Attention to detail
Educate guests
Multi-device communication
Team & independence
Composure under pressure
Resolve questions quickly

Tools

Handheld scanners

Job description

Target in Mayfield Heights, OH is seeking a Guest Advocate to create an easy, inspiring shopping experience. You will greet guests, resolve questions, and help with returns, orders, and Drive Up/Order Pick Up features.

You will work with a fast-paced team, adapt to busy times, and learn about Target benefits while delivering friendly service. The role emphasizes communication, problem solving, and a positive attitude, with opportunities to grow within our guest services family.

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