Guest Experience Advocate — Flexible Hours

Target; Mayfield Heights (OH); On-site; USD 22,000 - 33,000; Full time

Job summary

Target in Mayfield Heights, OH is seeking a Guest Advocate to create an easy, inspiring shopping experience. You will greet guests, resolve questions, and help with returns, orders, and Drive Up/Order Pick Up features.

You will work with a fast-paced team, adapt to busy times, and learn about Target benefits while delivering friendly service. The role emphasizes communication, problem solving, and a positive attitude, with opportunities to grow within our guest services family.

Qualifications

• Strong communication and guest-service skills.
• Flexibility to work varying shifts including nights and weekends.
• Ability to multi-task in a fast-paced store environment.
• Physical ability to lift up to 44 pounds occasionally.

Responsibilities

• Create an easy, inspiring and friendly guest experience by greeting and assisting guests.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you and maintain great service quality.
• Promote and explain Store features such as Order Pick Up, Drive Up and the Target App.

Skills

Effective communication

Guest service mindset

Attention to detail

Educate guests

Multi-device communication

Team & independence

Composure under pressure

Resolve questions quickly

Tools

Handheld scanners

Job description

Target in Mayfield Heights, OH is seeking a Guest Advocate to create an easy, inspiring shopping experience. You will greet guests, resolve questions, and help with returns, orders, and Drive Up/Order Pick Up features.

You will work with a fast-paced team, adapt to busy times, and learn about Target benefits while delivering friendly service. The role emphasizes communication, problem solving, and a positive attitude, with opportunities to grow within our guest services family.