Guest Experience Specialist | Flexible Hours

Target

Urbandale (IA)

On-site

USD 18,000 - 26,000

Full time

3 hours ago
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Job summary

Target is seeking a Guest Advocate to welcome guests, assist with purchases, and ensure a smooth shopping experience. You will greet customers, help with product finding, and contribute to a friendly store atmosphere across in-store and digital services.

The role emphasizes strong communication, adaptability to various situations, and promoting Target benefits and loyalty programs. Training is provided to help you succeed in a fast-paced retail environment.

Qualifications

  • Communicating effectively, including positive language and attentiveness to guests' needs.
  • Welcoming and helpful attitude toward guests and team members.
  • Attention to detail while prioritizing tasks.
  • Ability to educate guests about products and services.

Responsibilities

  • Create an easy, inspiring, and friendly guest experience by greeting guests and helping them find what they need.
  • Assist guests with returns or exchanges and guide them through store processes.
  • Support guest services such as order pick up and Drive Up while following policies and safety standards.
  • Maintain a clean, safe work area and respond to guest needs quickly.

Skills

Communication
Guest service
Problem solving
Teamwork
Adaptability
Tech literacy

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to welcome guests, assist with purchases, and ensure a smooth shopping experience. You will greet customers, help with product finding, and contribute to a friendly store atmosphere across in-store and digital services.

The role emphasizes strong communication, adaptability to various situations, and promoting Target benefits and loyalty programs. Training is provided to help you succeed in a fast-paced retail environment.

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