Guest Experience Specialist | Flexible Hours

Target; Urbandale (IA); On-site; USD 18,000 - 26,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome guests, assist with purchases, and ensure a smooth shopping experience. You will greet customers, help with product finding, and contribute to a friendly store atmosphere across in-store and digital services.

The role emphasizes strong communication, adaptability to various situations, and promoting Target benefits and loyalty programs. Training is provided to help you succeed in a fast-paced retail environment.

Qualifications

• Communicating effectively, including positive language and attentiveness to guests' needs.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Ability to educate guests about products and services.

Responsibilities

• Create an easy, inspiring, and friendly guest experience by greeting guests and helping them find what they need.
• Assist guests with returns or exchanges and guide them through store processes.
• Support guest services such as order pick up and Drive Up while following policies and safety standards.
• Maintain a clean, safe work area and respond to guest needs quickly.

Skills

Communication

Guest service

Problem solving

Teamwork

Adaptability

Tech literacy

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to welcome guests, assist with purchases, and ensure a smooth shopping experience. You will greet customers, help with product finding, and contribute to a friendly store atmosphere across in-store and digital services.

The role emphasizes strong communication, adaptability to various situations, and promoting Target benefits and loyalty programs. Training is provided to help you succeed in a fast-paced retail environment.