Guest Experience Specialist — Flexible Hours

Target; Hilliard (OH); On-site; USD 34,000 - 51,000; Full time

Job summary

Target is seeking a Guest Advocate in Ohio to help guests, answer questions, process transactions and promote Target’s services and loyalty programs. You’ll use devices and apps to assist customers and keep the store inviting and efficient.

The role emphasizes excellent guest service, teamwork and flexibility, including nights and weekends. You’ll learn Target’s benefits and safety standards while delivering friendly, helpful experiences to every guest.

Qualifications

• Excellent guest service and communication skills.
• Ability to handle fast-paced, physically demanding tasks.
• Willing to work flexible hours including nights and weekends.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the commitments.
• Greet guests, assist in locating items and resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you and upsell store services.
• Support team members and adapt to business needs while maintaining a positive attitude.
• Explain and enroll guests in promotions, loyalty and mobile app features.

Skills

Guest interaction

Communication

Teamwork

Flexible schedule

Job description

Target is seeking a Guest Advocate in Ohio to help guests, answer questions, process transactions and promote Target’s services and loyalty programs. You’ll use devices and apps to assist customers and keep the store inviting and efficient.

The role emphasizes excellent guest service, teamwork and flexibility, including nights and weekends. You’ll learn Target’s benefits and safety standards while delivering friendly, helpful experiences to every guest.