Guest Experience Specialist - Flexible Shifts

Target; Mentor (OH); On-site; USD 22,000 - 32,000; Part time

Job summary

Target is hiring a Guest Advocate in Mentor, OH to welcome shoppers, answer questions and help them find products. You will learn and apply Target’s guest service standards, promote benefits, and support order pickup and Drive Up features. The role is fast-paced, requires teamwork and a flexible schedule including nights and weekends.

Ideal candidates enjoy helping others, communicate clearly, stay organized, and stay calm under pressure while delivering a friendly, accurate guest experience.

Qualifications

• Communicating effectively, including using positive language and attentive to guests needs
• Welcoming and helpful attitude toward guests and other team members
• Attention to detail while prioritizing tasks
• Willing to educate guests and engage around products and services
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work both independently and with a team
• Remain focused and composed in a fast-paced environment and accomplish multiple tasks
• Resolve guest questions quickly on the spot

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments
• Greet guests and assist with finding products to ensure a smooth shopping experience
• Help guests resolve issues and minimize wait times while maintaining accuracy
• Promote and explain Target's benefits, promos, loyalty programs and app features
• Scan and bag items efficiently and follow safety standards
• Support order pickup, Drive Up and online ordering as needed

Skills

Guest service

Communication

Teamwork

Customer focus

Multitasking

Learning agility

Job description

Target is hiring a Guest Advocate in Mentor, OH to welcome shoppers, answer questions and help them find products. You will learn and apply Target’s guest service standards, promote benefits, and support order pickup and Drive Up features. The role is fast-paced, requires teamwork and a flexible schedule including nights and weekends.

Ideal candidates enjoy helping others, communicate clearly, stay organized, and stay calm under pressure while delivering a friendly, accurate guest experience.