Guest Experience Specialist | Flexible Hours & Training

Target; Fairview Park (OH); On-site; USD 22,000 - 33,000; Full time

Job summary

Target in Fairview Park, OH is seeking a Guest Advocate to greet guests, assist with purchases, and explain Target App features like Wallet and Order Pick-Up. The role emphasizes friendly service, problem solving, and a proactive approach to guest needs.

You will thrive in a fast-paced environment, work with a team, and maintain a flexible schedule including nights and weekends. Training focuses on guest service standards, safety, and shop familiarity.

Qualifications

• Communicating effectively, including using positive language and attentive to guests needs
• Welcoming and helpful attitude toward guests and other team members
• Attention to detail while prioritizing tasks
• Willing to educate guests and engage around products and services
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work both independently and with a team
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Resolve guest questions quickly on the spot

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
• Greet guests and assist with finding items and resolving issues to ensure a smooth shopping experience
• End every guest transaction with a sincere thank you
• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Know and speak to the benefits of Target Loyalty programs with every guest and assist with sign-up as needed

Skills

Guest interaction

Teamwork

Flexibility

Customer service

Job description

Target in Fairview Park, OH is seeking a Guest Advocate to greet guests, assist with purchases, and explain Target App features like Wallet and Order Pick-Up. The role emphasizes friendly service, problem solving, and a proactive approach to guest needs.

You will thrive in a fast-paced environment, work with a team, and maintain a flexible schedule including nights and weekends. Training focuses on guest service standards, safety, and shop familiarity.