Guest Experience Specialist – Fast-Paced Hotel Hospitality

Hyatt House; Emeryville (CA); On-site; USD 31,000 - 45,000; Full time

Job summary

HYATT house Emeryville invites you to join our front desk team as a Guest Service Agent. You will welcome guests, manage check-ins and check-outs, and provide local information with courtesy and efficiency.

This fast-paced role requires excellent organization and communication, cash-handling skills, and a commitment to exceptional guest service. Training is provided, with a focus on hospitality excellence in an extended-stay environment.

Qualifications

• Must have excellent organization and communication skills.
• Must provide superior guest service.
• Cash handling experience is a plus.

Responsibilities

• Check in and check out of hotel guests.
• Provide local information and concierge-style service.
• Answer phones and handle guest inquiries in a courteous, efficient manner.

Skills

Organization

Communication

Guest service

Cash handling

Job description

HYATT house Emeryville invites you to join our front desk team as a Guest Service Agent. You will welcome guests, manage check-ins and check-outs, and provide local information with courtesy and efficiency.

This fast-paced role requires excellent organization and communication, cash-handling skills, and a commitment to exceptional guest service. Training is provided, with a focus on hospitality excellence in an extended-stay environment.