Guest Experience Specialist—Daily Pay & Benefits

Aimbridge Hospitality; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Courtyard New York Manhattan/Central Park is seeking a Front Desk Agent to deliver exceptional guest experiences with warm welcomes, smooth check-ins, and memorable goodbyes. You will be the face of the hotel, coordinating reservations and guest requests with precision and a friendly demeanor.

Join a collaborative team that values guest satisfaction and professional growth. Ideal candidates have a high school diploma or equivalent and familiarity with hotel management software and Microsoft

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: provide warm, top-tier service and memorable stays.
• Communication Champ: convey messages clearly and coordinate with team.
• Quick-Thinking Problem Solver: address issues promptly and efficiently.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details smoothly.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office Suite

Job description

Courtyard New York Manhattan/Central Park is seeking a Front Desk Agent to deliver exceptional guest experiences with warm welcomes, smooth check-ins, and memorable goodbyes. You will be the face of the hotel, coordinating reservations and guest requests with precision and a friendly demeanor.

Join a collaborative team that values guest satisfaction and professional growth. Ideal candidates have a high school diploma or equivalent and familiarity with hotel management software and Microsoft