Seasonal Guest Experience Specialist

Build-A-Bear Workshop; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop is seeking Bear Builder associates who are fun, easy-going and team-oriented to engage guests and craft memorable experiences. In this role you will assist guests in creating personalized furry friends, foster a welcoming atmosphere, uphold brand standards, and collaborate with the team to deliver exceptional service across retail locations.

You will actively engage with guests, demonstrate enthusiasm for our brand, and help create an inclusive environment where every guest

Qualifications

• High school diploma or GED equivalent.
• Associate's degree in business, management, or related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, ensuring satisfaction.
• Uphold operational standards and brand guidelines for a cohesive guest experience.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Guest service

Teamwork

Communication

Customer-focused

Education

High school diploma or GED

Associate's degree in business/management (preferred)

Job description

Build-A-Bear Workshop is seeking Bear Builder associates who are fun, easy-going and team-oriented to engage guests and craft memorable experiences. In this role you will assist guests in creating personalized furry friends, foster a welcoming atmosphere, uphold brand standards, and collaborate with the team to deliver exceptional service across retail locations.

You will actively engage with guests, demonstrate enthusiasm for our brand, and help create an inclusive environment where every guest