Guest Experience Specialist – Check-in & Service

Peachtree Group Hospitality Management; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Employee Fund

Job summary

Peachtree Group Hospitality Management seeks a dedicated Guest Service Agent in Austin, Texas, responsible for enhancing guest satisfaction through professional check-in/out processes, billing adjustments, and exceptional service.

Enjoy a comprehensive benefits package that includes medical, dental, vision, and a generous 401(k) retirement match. The position aims to provide a warm atmosphere and exceed expectations for every guest.

Qualifications

• Responsible for processing check-ins and check-outs.
• Must assist guests with reservations and requests.
• Ability to comply with brand standards and exceed guests' expectations.

Responsibilities

• Process guest check-ins and check-outs efficiently.
• Secure payment and adjust billing as necessary.
• Anticipate guest needs and provide exceptional service.

Job description

Peachtree Group Hospitality Management seeks a dedicated Guest Service Agent in Austin, Texas, responsible for enhancing guest satisfaction through professional check-in/out processes, billing adjustments, and exceptional service.

Enjoy a comprehensive benefits package that includes medical, dental, vision, and a generous 401(k) retirement match. The position aims to provide a warm atmosphere and exceed expectations for every guest.