Guest Experience Specialist — Casino

Bally’s Corporation; Atlantic City (NJ); On-site; USD 48,854 - 118,204; Full time

Job summary

Bally's Corporation is seeking an entry-level, full-time role in Atlantic City, NJ. The position encompasses information technology and management responsibilities within a casino environment.

You will engage guests with proactive service, maintain a positive demeanor, and contribute to a lively, welcoming atmosphere throughout each shift. Responsibilities include delivering exceptional customer service, supporting daily operations, and celebrating guest wins while staying informed about daily

Qualifications

• Entry level position within a casino IT/management context.
• Strong customer service orientation and professional demeanor.
• Ability to maintain enthusiasm across daily interactions.

Responsibilities

• Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
• Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
• Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
• Creates an atmosphere of luck and celebrates guests wins.
• Is ready to serve and is informed of daily …

Skills

Customer service

Positive attitude

Team player

Education

High school diploma or equivalent

Job description

Bally's Corporation is seeking an entry-level, full-time role in Atlantic City, NJ. The position encompasses information technology and management responsibilities within a casino environment.

You will engage guests with proactive service, maintain a positive demeanor, and contribute to a lively, welcoming atmosphere throughout each shift. Responsibilities include delivering exceptional customer service, supporting daily operations, and celebrating guest wins while staying informed about daily