Casino Security & Guest Experience Officer

Bally’s Corporation; Atlantic City (NJ); On-site; USD 22,000 - 31,000; Full time

Job summary

Bally's is a premier casino resort in Atlantic City seeking staff dedicated to delivering outstanding guest service while upholding strict casino security standards. The role emphasizes compliance with NJ regulations and safe handling of money, chips, and casino operations.

Ideal candidates will have strong communication skills, organizational ability, and a solid understanding of casino rules. A high school diploma is required; experience in public relations or security is advantageous.

Qualifications

• Good communication, organizational ability and sound judgment to direct and manage people.
• Knowledge of laws and regulations affecting the casino industry.
• Broad knowledge of games, casino rules and procedures; security experience is a plus.

Responsibilities

• Promote programs and card membership.
• Enforce company security and safety regulations.
• Guard money and chips transfer and ensure casino regulations are followed.
• Operate company van or motorized vehicle as needed.
• Support multi-casino Bad Beat system and casino/hotel safety duties.

Skills

Customer service

Communication skills

Organizational ability

Judgment

People management

Casino regulations knowledge

Public relations

Security experience (desirable)

Education

High school diploma or equivalent

Job description

Bally's is a premier casino resort in Atlantic City seeking staff dedicated to delivering outstanding guest service while upholding strict casino security standards. The role emphasizes compliance with NJ regulations and safe handling of money, chips, and casino operations.

Ideal candidates will have strong communication skills, organizational ability, and a solid understanding of casino rules. A high school diploma is required; experience in public relations or security is advantageous.