Casino Security & Guest Experience Officer

Bally's; Atlantic City (NJ); On-site; USD 22,000 - 30,000; Full time

Job summary

Bally's in Atlantic City, NJ is seeking staff focused on delivering exceptional guest service in a fast-paced casino environment. The role emphasizes greeting guests warmly, anticipating needs, and maintaining an energetic, positive attitude across interactions.

Responsibilities include promoting casino programs, protecting money and chips, and upholding security procedures while complying with all regulations. High school diploma or equivalent is preferred.

Qualifications

• Good communication skills, organizational ability, and judgment.
• Knowledge of casino industry laws and regulations is desirable.
• Public relations and casino security experience are advantageous.

Responsibilities

• Consistently demonstrates superior customer service skills.
• Maintains an upbeat attitude and builds positive guest relationships.
• Promotes programs and card membership.
• Guards transfer of money and chips and performs security duties.
• Represents company to ensure casino regulations are followed.

Skills

Communication skills

Organizational ability

Judgment

Education

High school degree or equivalent

Job description

Bally's in Atlantic City, NJ is seeking staff focused on delivering exceptional guest service in a fast-paced casino environment. The role emphasizes greeting guests warmly, anticipating needs, and maintaining an energetic, positive attitude across interactions.

Responsibilities include promoting casino programs, protecting money and chips, and upholding security procedures while complying with all regulations. High school diploma or equivalent is preferred.