Guest Experience Specialist — Career Growth

Rolling Hills Hospitality, LLC

Walton (KY)

On-site

USD 18,000 - 19,000

Full time

14 days+
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Benefits offered by this job

Competitive pay
Career advancement
Supportive work environment

Job summary

Holiday Inn Express Richwood in Walton, KY is seeking a Guest Services Representative to greet guests, respond to inquiries, and ensure a smooth, welcoming stay. You will be part of a team that values guest satisfaction and professional service.

You will resolve issues swiftly, strive to exceed expectations, and contribute to a supportive, dynamic work environment while pursuing opportunities for career growth.

Responsibilities

  • Handle guest inquiries and requests with courtesy and professionalism.
  • Resolve guest issues swiftly to minimize disruption to their stay.
  • Consistently strive to exceed guest expectations and contribute to a positive experience.

Job description

Holiday Inn Express Richwood in Walton, KY is seeking a Guest Services Representative to greet guests, respond to inquiries, and ensure a smooth, welcoming stay. You will be part of a team that values guest satisfaction and professional service.

You will resolve issues swiftly, strive to exceed expectations, and contribute to a supportive, dynamic work environment while pursuing opportunities for career growth.

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