3 PM-11 PM Hotel Front Desk Clerk

Rolling Hills Hospitality, LLC; Walton (KY); On-site; USD 16,531 - 17,908; Part time

Job summary

A hospitality company in Walton, Kentucky is looking for an enthusiastic hotel front desk agent. The role involves welcoming guests, managing their accounts, and ensuring a high-quality guest experience through effective communication and service. Strong interpersonal skills are a must, along with a passion for customer service. The compensation for this position ranges from $12 to $13 per hour, making it an excellent opportunity for those who enjoy working in a dynamic environment.

Qualifications

• Proficient in verbal and written communication.
• Ability to manage guest accounts and inquiries effectively.
• A positive attitude towards customer interactions.

Responsibilities

• Welcome guests in a friendly manner.
• Manage guest accounts and reservations.
• Address inquiries and provide assistance.
• Handle complaints to ensure guest satisfaction.

Skills

Excellent communication skills

Customer service oriented

Passion for putting guests first

Interpersonal skills

Job description

Overview

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Compensation

Compensation: $12 - $13 hourly

Responsibilities

• Welcome guests
• Manage accounts
• Answer inquiries
• Field complaints to ensure an excellent guest experience

Qualifications

• Excellent communication skills
• Passion for putting guests first
• Enjoy interacting with people in a positive work environment