Guest Experience Specialist — Bonus Eligible

Build-A-Bear Workshop; Tukwila (WA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Monthly bonus based on store sales

Fun, welcoming team environment

Job summary

Build-A-Bear Workshop in Tukwila, WA is seeking a Bear Builder associate to deliver exceptional guest service and help guests create personalized furry friends. You will engage with guests with genuine enthusiasm for the brand and foster a warm, inclusive atmosphere throughout the store.

Ideal candidates possess a high school diploma or GED, with an associate’s degree in business or related field preferred.

Qualifications

• High school diploma or GED required.
• Strong customer service and guest interaction skills.
• Ability to stand and move during shift.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Engage with guests demonstrating enthusiasm for our brand.
• Create a warm, inclusive atmosphere for guests and ensure guest satisfaction.
• Uphold operational standards to provide a cohesive guest experience.
• Support the team; be dependable, engaged, and helpful.

Skills

Guest service

Teamwork

Communication

Flexibility

Integrity

Education

High school diploma or GED

Associate’s degree in business/related field

Job description

Build-A-Bear Workshop in Tukwila, WA is seeking a Bear Builder associate to deliver exceptional guest service and help guests create personalized furry friends. You will engage with guests with genuine enthusiasm for the brand and foster a warm, inclusive atmosphere throughout the store.

Ideal candidates possess a high school diploma or GED, with an associate’s degree in business or related field preferred.