Guest Experience Specialist

Peachtree Group Hospitality Management; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Peachtree Group Hospitality Management is seeking a Guest Service Agent in Scottsdale, Arizona. This role involves processing check-ins and outs, securing payments, and assisting guests with reservations and requests. The ideal candidate will provide exceptional service, ensuring guest satisfaction while complying with brand standards.

The position offers a comprehensive benefits package, including medical, dental, vision, and retirement plan options. Join us to make a meaningful impact in guest experiences!

Qualifications

• Responsible for processing check‑ins/outs, securing payment, verifying billing.
• Assisting guests with reservations and requests in a professional manner.
• Anticipating guest needs and implementing creative solutions.

Responsibilities

• Ensure guest satisfaction while following high standards of quality.
• Exceed expectations to provide exceptional service.
• Comply with brand standards.

Job description

Peachtree Group Hospitality Management is seeking a Guest Service Agent in Scottsdale, Arizona. This role involves processing check-ins and outs, securing payments, and assisting guests with reservations and requests. The ideal candidate will provide exceptional service, ensuring guest satisfaction while complying with brand standards.

The position offers a comprehensive benefits package, including medical, dental, vision, and retirement plan options. Join us to make a meaningful impact in guest experiences!