Guest Experience Concierge

Hilton-Garden-Inn-Scottsdale; Phoenix (AZ); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) matching

Paid holidays

Paid time off

Employee Assistance Program

Fund

Job summary

Peachtree Group is seeking a Guest Service Agent to greet guests, handle check-ins/outs, and manage payments in a friendly, professional manner at a Phoenix area property. The role emphasizes high service standards and timely responses to guest requests.

The position supports a comprehensive benefits package and work-life balance initiatives, including holidays and time off, with access to programs for employee wellness and retirement planning.

Responsibilities

• Process check-ins and check-outs for guests.
• Secure guest payments and verify billing.
• Assist guests with reservations and requests.

Job description

Peachtree Group is seeking a Guest Service Agent to greet guests, handle check-ins/outs, and manage payments in a friendly, professional manner at a Phoenix area property. The role emphasizes high service standards and timely responses to guest requests.

The position supports a comprehensive benefits package and work-life balance initiatives, including holidays and time off, with access to programs for employee wellness and retirement planning.