Guest Experience Specialist

Coborn's; Plymouth (MN); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

10% employee discount on groceries

Get Paid Daily with DailyPay

Paid Time Off (PTO)

Paid Floating Holidays & time and a ½

Sunday Premium Pay

Job summary

Coborn's is seeking a Guest Services Representative to deliver remarkable guest service at the Guest Service Counter. You will handle cashiering, money orders, Western Union, and other services, while ensuring accurate transactions and friendly guest interactions.

The role supports the front-end and store operations, with opportunities to grow within a cooperative, employee-owned company that prioritizes guest satisfaction and community impact.

Qualifications

• Customer-friendly attitude with a "Say Yes to the Guest" approach.
• Experience with frontline cashiering and basic store operations.
• Ability to assist guests with returns, overcharges, and payments.

Responsibilities

• Maintain a "Say Yes to the Guest" attitude by providing remarkable guest service.
• Perform front-end functions including cashiering, bagging, money order machines, and other checkouts.
• Assist guests with returned merchandise, overrings, and overcharges.
• Conduct cashier accuracy audits and report issues to management.
• Provide backup to staff in bookkeeping, guest services, cashiering, and cart retrieval.
• Support Guest Service Manager in their absence.

Skills

Customer service

Cash handling

Communication

Job description

Coborn's is seeking a Guest Services Representative to deliver remarkable guest service at the Guest Service Counter. You will handle cashiering, money orders, Western Union, and other services, while ensuring accurate transactions and friendly guest interactions.

The role supports the front-end and store operations, with opportunities to grow within a cooperative, employee-owned company that prioritizes guest satisfaction and community impact.