Guest Experience Specialist

Global Partners LP; Pittsfield (MA); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Health & Wellness

401(k) match

Tuition reimbursement

Professional development

Job summary

Global Partners LP is seeking a Guest Service Associate to deliver a top-notch guest experience and support store-level tasks. The role emphasizes greeting guests, operating the POS, maintaining cleanliness and stock, and collaborating with management to handle guest requests and vendor interactions.

We emphasize flexible hours, basic computer skills, reliable transportation, and the ability to work in varied temperatures.

Qualifications

• Must be available to work flexible hours that may include day, nights, weekends, and or holidays.
• Ability to perform basic computer functions.
• Ability to count, read and write accurately to complete required paperwork.
• Support GSA new hire employee's onboarding and training.

Responsibilities

• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, tobacco levels.
• Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Replenish products and supplies ensuring in-stock conditions at all times.
• Communicate with store management regarding guest requests and vendor‑related concerns.
• Check in external and internal vendors per established guidelines.
• Conduct gas tank inventory and merchandising projects assigned by management.
• Complete other tasks as assigned by management.

Job description

Global Partners LP is seeking a Guest Service Associate to deliver a top-notch guest experience and support store-level tasks. The role emphasizes greeting guests, operating the POS, maintaining cleanliness and stock, and collaborating with management to handle guest requests and vendor interactions.

We emphasize flexible hours, basic computer skills, reliable transportation, and the ability to work in varied temperatures.