Guest Experience Pro - Service & POS Expert

Global Partners LP; Waterford (CT); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Competitive pay

Health & Wellness (Medical, Dental, V

Life Insurance

401k with company match

Tuition Reimbursement

Professional Development

Job summary

Global Partners LP is seeking a Guest Service Associate to deliver top-notch guest experiences and support store operations. You will greet guests, handle the POS, maintain cash controls, and perform housekeeping and replenishment duties to ensure in‑stock conditions.

The role requires flexibility for day, night, weekend, and holiday shifts, with reliable transportation and basic computer skills. The position emphasizes safety, customer service, and teamwork, with opportunities for growth and

Qualifications

• Must be available to work flexible hours that may include day, nights, weekends, and or holidays.
• Ability to perform basic computer functions.
• Must have reliable transportation.
• Ability to work in intermittent temperatures, i.e., outside, cooler, etc.,
• Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch and lift/carry up to 25 lbs.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Perform duties of the job in a timely manner.
• You have the ability to count, read and write accurately to complete required paperwork.
• Support GSA new hire employee's onboarding and training.

Responsibilities

• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, tobacco levels.
• Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Replenish products and supplies ensuring in‑stock conditions at all times.
• Communicate with store management regarding guest requests and vendor‑related concerns.
• Check in external and internal vendors per established guidelines.
• Conduct gas tank inventory and merchandising projects assigned by management.
• Complete other tasks as assigned by management.

Skills

Customer service

Cash handling

Retail operations

Inventory management

Communication

Teamwork

Flexibility

On-your-feet work

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Associate to deliver top-notch guest experiences and support store operations. You will greet guests, handle the POS, maintain cash controls, and perform housekeeping and replenishment duties to ensure in‑stock conditions.

The role requires flexibility for day, night, weekend, and holiday shifts, with reliable transportation and basic computer skills. The position emphasizes safety, customer service, and teamwork, with opportunities for growth and