Guest Experience Specialist

Build-A-Bear Workshop; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop in Nashville is seeking team-oriented Bear Builders who delight guests by helping them craft personalized furry friends and memorable experiences. You will engage with guests warmly and enthusiastically, creating a welcoming environment where everyone feels valued and attended to.

The role emphasizes dependable teamwork, adherence to brand guidelines, and the ability to contribute to a fun, energetic retail setting.

Qualifications

• High school diploma or GED equivalent.
• Associate’s degree in business, management, or related field (preferred).

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions.
• Uphold operational excellence by consistently meeting brand standards and guidelines.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Guest service

Teamwork

Positive attitude

Customer engagement

Education

High school diploma or GED

Associate’s degree in business or related field

Job description

Build-A-Bear Workshop in Nashville is seeking team-oriented Bear Builders who delight guests by helping them craft personalized furry friends and memorable experiences. You will engage with guests warmly and enthusiastically, creating a welcoming environment where everyone feels valued and attended to.

The role emphasizes dependable teamwork, adherence to brand guidelines, and the ability to contribute to a fun, energetic retail setting.