Guest Experience Specialist – Front Desk (Miami Beach)

Bright Hospitality Service; Miami Beach (FL); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Competitive pay rate

Supportive work environment

Job summary

A hospitality company in Miami Beach is looking for an experienced Front Desk Agent to join their team. The role involves welcoming guests, managing reservations, and addressing inquiries. Candidates must have strong customer service skills, prior experience in a similar role, and advanced English proficiency. This position offers a competitive pay rate of $16 to $17 per hour in a supportive work environment.

Qualifications

• Previous experience in a front desk or hospitality role is essential.
• Advanced English skills.
• Strong customer service and communication skills.
• Ability to work a flexible schedule.

Responsibilities

• Welcome and check-in guests with a friendly and professional demeanor.
• Handle guest inquiries and resolve any issues promptly.
• Manage reservations and process payments accurately.

Skills

Customer service skills

Communication

Problem-solving

Flexibility

Job description

A hospitality company in Miami Beach is looking for an experienced Front Desk Agent to join their team. The role involves welcoming guests, managing reservations, and addressing inquiries. Candidates must have strong customer service skills, prior experience in a similar role, and advanced English proficiency. This position offers a competitive pay rate of $16 to $17 per hour in a supportive work environment.