Guest Experience Specialist

Shopwesttowne Mall; Madison (WI); On-site; USD 25,000 - 35,000; Part time

Job summary

Shopwesttowne Mall is seeking Bear Builder associates who are fun, easy-going, and team-oriented individuals. In the role, you will provide exceptional guest service, assisting guests in creating their personalized furry friends, ensuring a memorable experience.

Your responsibilities include maintaining operational excellence and fostering positive interactions. A high school diploma or GED is required, with preferred qualifications including an associate's degree in business.

The position is pivotal in creating a warm atmosphere and guaranteeing guest satisfaction.

Qualifications

• High school diploma or GED equivalent required.
• Preferred qualifications include an associate's degree in business or management.
• Strong commitment to teamwork and guest service is essential.

Responsibilities

• Assist guests in creating personalized furry friends.
• Engage with guests and ensure a memorable experience.
• Maintain brand standards and operational excellence.

Skills

Guest service

Teamwork

Communication

Problem solving

Education

High school diploma or GED equivalent

Associate’s degree in business or related field

Job description

Shopwesttowne Mall is seeking Bear Builder associates who are fun, easy-going, and team-oriented individuals. In the role, you will provide exceptional guest service, assisting guests in creating their personalized furry friends, ensuring a memorable experience.

Your responsibilities include maintaining operational excellence and fostering positive interactions. A high school diploma or GED is required, with preferred qualifications including an associate's degree in business.

The position is pivotal in creating a warm atmosphere and guaranteeing guest satisfaction.